Advice

Most Asked Questions

These are some of the questions that we are often asked. If there is anything that you wish to know that isn’t listed below, please feel free to contact us by clicking here.

Can your estimators come out with samples if we cannot come to your showroom?

We will bring a range of samples to suit your requirements at a time of your choosing. We can also measure your room at the same time if you wish to give you a estimate there and then!

What type of underlays would be recommended?

All underlays are used in accordance with manufacturer’s specified recommendations.

We stock all British manufactured underlays such as Ball and Young Cloud 9 underlay, Interflor Tredaire underlay and Axminster Axfelt recycled underlay. We also supply underlay from these manufacturers to meet any special requirements i.e. underfloor heating, acoustic, high traffic and specialised felt stair underlay.

Do we have our own in house fitters?

Yes we have our own in-house ‘traditionally trained fitters’, some with over 10 years’ experience. We also use apprentices along side our fitters to ensure the next generation of quality floor layers for lees Heginbotham.

Do you take up and remove existing Flooring?

Yes we will take up any carpet no mater what the condition, with the underlay and gripper if required, and make any small alterations to the subfloor underneath completely free of charge.

Do you move furniture?

Yes we will move your furniture in any room and no matter what the quantity or size free of charge.

What are the benefits of buying from roll stocks?

Lees Heginbotham & Sons Ltd have, over the years, built strong relationships with manufacturers such as Axminster, Brintons, Cormar, Ulsters enabling us to buy and stock rolls at competitive prices.

Due to our purchasing power, we can therefore offer our customers these savings and best delivery time on all our stock rolls.

What are the delivery times?

we can fit carpets from stock within 2-3 days. However we are also able to fit carpets from manufactures such as Cormar carpets, from the sample within three days.

What area in the UK do we cover?

We can provide our carpet and fitting service anywhere in the country as far South or North as required. No matter what the quantity you require fitting.